Frequently Asked Questions
Yes! We live, work, and code right here in town. Supporting EVENTBay supports the local economy.
EVENTBay does not store any credit card information.
Our modest platform fee supports local tech jobs, and allows us to keep building a better system for Thunder Bay's events scene.
If you cannot find your tickets, first check your email for the confirmation sent immediately after booking. If you still are not able to find your ticket in your email inbox, please check your spam/junk/promotions folder, or any alternative email addresses you may have used.
To access your tickets online:
- Click on the link shown at the bottom of your Invoice Email
- Use the form on My Tickets to look-up your Order based on Order Number and Email
- Contact Us so we can help re-send your Order